CASE STUDIES
Real brands. Real numbers.
Here’s what it looks like in practice: email, WhatsApp and AI support, brand by brand.
E-commerce brands of experience
Avg. revenue share from email
Read rate of WhatsApp campaigns
Automation rate in support
RESULTS
PAWSOME
Pet supplies
Rebuilt the flows, got the pop-up back on track and replaced constant discounts with story-driven campaigns. For an Austrian dog accessories brand.
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RESULTS
Beauty brand
Beauty
AI agents handle order status, cancellations and address changes, and carry out the changes directly in Shopify. Live since early September.
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RESULTS
Beauty brand
Beauty
WhatsApp cart flow and campaigns for a beauty brand: 264 recovered orders and a 70% average read rate across 48 campaigns.
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RESULTS
MATOLUX
Lighting
AI customer support for a lighting store with Shopify, Amazon and 8returns. Live since September 18, with read-only access: the AI looks things up and answers, while the team still makes the changes.
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RESULTS
Fine Dine
Food & hospitality
AI support for the FINE DINE Box. The AI cancels orders, changes addresses and sends discount codes on its own. Sensitive cases go to the team for approval.
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RESULTS
Fritz & Frei
Outdoor
WhatsApp campaigns and flows for an outdoor brand, aligned with its email marketing. On average, three out of four recipients read every message.
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